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Just trying to get comfortable with how you get there. Taiwan If the new mandate is a significant inconvenience to the guest, i.e. Once added to your profile, Future Cruise Credit can then be applied to any existing booking or newly created booking. This will either cover the cost of the fare or be issued in the form of an open certificate similar to the Future Cruise Credit. As a long-standing cruise industry and company veteran, he brings both continuity and a fresh perspective to this seat. W9 Tax document form. Future reservations are subject to prevailing fares and offers in market at the time of booking. My name is Paul, and I will be your operator. So we did overachieve in Q1. Have you received a Norwegian Cruise Line Future Cruise Credit and are looking for some advice on the best way to use it? So, while we did get a benefit in Q1, it doesn't necessarily translate to a benefit in the outer quarters simply because we already had that baked into our guidance. We expect this metric to continue to show modest sequential improvement each quarter for the remainder of 2023 as seen on Slide 8. Applicable refunds will be returned to the original form of payment sixty (60) days after the request for the refund has been made. Mark, you sort of gave us quick update and sort of sequential improvement on the dollar basis throughout the year. Given our robust book position for the second half of 2023, which is ahead of 2019, we have good visibility into the balance of the year. Attachment of email from current FCC owner authorizing transfer. I was just wondering if that 500 million was for 2023, or is that for the later deliveries that the 1.2 billion applies to? We've all experienced, whether it's traveling for business or consumers traveling, flight prices are elevated. (Those are often reimbursed to the original form of payment, like a credit card.). Does Norwegian's Peace of Mind apply to me? This reflects the rapid execution of cost savings initiatives identified and implemented last year, some of which were realized earlier than anticipated. Mark? Yes, with Norwegian Cruise Line, you can use your Future Crusie Credit to pay for more than one cruise in the future. Anyone choosing to cancel received a full refund in the form of a future cruise credit (FCC) to be used for sailings that embark through June 30, 2023. Please proceed with your questions. Future Cruise Credit Expiration Dates: Do I Need to Worry? Great, thanks. The guests -- the passenger load occupancy is a function of what we talked before, having less third and fourth guests on board. And whether or not we refinance that on a more holistic approach or we do another amend and extend, obviously, we'll look at what the markets are doing, what the environment looks like, but we'll do the most, obviously, the most economically feasible option out there. Instructions and guidelines on Norwegian Cruise Line's safety and security policies. a new quarantine requirement upon return from travel (but not a travel ban), then an FCC would be offered. It's a little less close in demand there as we are booked further in advance. Will out of pocket costs (including items such as individually purchased air) incurred as a result of this cancellation be reimbursed? Note: Suspended Sailings and Peace of Mind FCCs are valid for sailings through December 31, 2022. But, you know, Q1 finished up at 101.5. That is just a complete no-no in our organization. In order to transfer an FCC, and in an effort for us to best assist you quickly, please follow the instructions below: POM or Suspended Sailing reservation number that generated the FCC being transferred: This website uses cookies. Malaysia I hope you take up some golf now. This is expected to translate to adjusted EPS of approximately $0.75 cents or $0.05 above our prior guidance, reflecting the first quarter outperformance partially offset by higher anticipated fuel costs and effects for the remainder of the year. Why Is SoFi Stock Down After Earnings? So, while on the surface it may appear that there is a -- it is a bit softer than Q1. Thanks for that, Mark. Use your FCCs as payment first. So, just kind of wondering if it was -- what it was in the yield management that approach that changed. That said, we have not stopped, and we continue to look at opportunities to improve our cost structure. A future cruise credit is typically delivered via email within a few weeks' time, depending on how long it takes the cruise line to process it. And congratulations to Frank and Harry, to both of you, with the changes. Once the transfer takes place, the receiving guest is now the owner and the previous owner cannot request a transfer back. Reservations cancelled outside of final payment received a full refund back to the method of payment used to book. Our onboard revenue generation, which is our best real-time indicator of how consumers are feeling financially, is also performing exceptionally well. Exclusions may apply, but are not limited to, one of the following: An FCC has been fully or partially transferred. You know, pretty much close to that, absent the Q1 commentary I gave you already. So, I'm going to kind of ask Dan's question maybe a little bit differently. Any ancillary items sold by Norwegian Cruise Line will be refunded to the cardholder who made the original purchase (refunded to the original form of payment) and will not be included in the Future Cruise Credit. Harry, congrats on the new role and look forward to getting to know you better. Easy Steps to Use Your Future Cruise Credits STEP 1: View FCC STEP 2: Find Cruise STEP 3: Pay with FCC Log In and Find FCCs Listed on My Account Page Go to the "My Account" section of MyNCL, and you'll see your available FCCs in the My Coupons & Credits section. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. And we had to sell those voyages close in for, you know, very efficient pricing. Please contact Sixthman directly. Moving on to costs, adjusted net cruise cost, excluding fuel per capacity day, is expected to average approximately $159 for the full year, slightly better than our prior guidance. You can redeem any FCC by calling us! Norwegian Cruise Line Document Downloads And I see no risk around that because there's just simply not an opportunity for the institutions to do that. Norwegian Cruise Line sends out a letter about its Future Cruise Credits being extended to December 31, 2022, to provide a further chance to rebook. Beverage or dining gratuities (if part of the Free At Sea promotion selection) Our next question is from Robin Farley with UBS. Thank you, Jessica, and good morning, everyone. What can I use the Future Cruise Credit towards in the future? Operator? Norwegians Enhanced Peace of Mind Policy was available from December 30, 2021 through January 31, 2022. The full value of FCC will be credited back to the guest's Latitudes profile if cancellation is outside of standard penalties. While we originally planned to fund this with our organic cash flow generation when the ships were originally ordered, given the very efficient and supportive financing we received from export credit agencies and the continued uncertainty in the macro and financial markets, we felt financing this was a prudent action to minimize cash outflows for the next few years. Have a great day, stay safe, and all the best. Get expert advice, insider tips and more. Absolutely, however for Future Cruise Credits associated with these affected cruises, the Future Cruise Credit must be first generated and attached to your profile. This average is slightly below 2019 levels as a result of our strategic shift to longer, more immersive itineraries at the Norwegian Cruise Line brand, naturally resulting in less thirds and fourths, which is what historically pushes passenger occupancy above the 100% mark, all while enhancing margin over time. All future cruise credits must be redeemed within one year from issue date and can be used for sailings departing on or before December 31, 2022. The first ship to return to service will be Norwegian Pearl, sailing from the stunning new cruise terminal in PortMiami, from February 7. At that time, the receiving guest will be able to apply the coupon to the desired reservation. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. NCL Future Cruise Credits are non-refundable. We will continually evaluate options to accelerate our recovery while maintaining adequate financial flexibility to adapt to different macroeconomic backdrops. And you're talking today about some of the, you know, the shoulder period itineraries are being expanded. Only one transfer or exchange of ownership will be allowed per FCC. Norwegian Cruise Line | Future Cruise Credit - United Cruises What happens if the cruise I want to use my Future Cruise Credit against is cheaper than the value of my Future Cruise Credit? Look, Steve, I think first and foremost, we have to look at the underlying fundamentals of the business. Please proceed with your question. Before we get to the questions on the line, we first want to address a top question from our online shareholder Q&A platform, which provides all of our investors another avenue to submit and upvote questions for management. Additional Compensation for Suspended Voyages. As with all our articles, The Motley Fool does not assume any responsibility for your use of this content, and we strongly encourage you to do your own research, including listening to the call yourself and reading the company's SEC filings. I know I speak on behalf of the entire NCLH team when I say thank you, Frank, for your countless contributions, not only to our company, but also to the broader cruise industry. For guests to use their FCC, they will need to choose a cruise they like. Which sailings qualify under Norwegians Peace of Mind policy? Turning to liquidity, our overall liquidity position remains strong at approximately 1.9 billion as outlined on Slide 17. By proceeding, you agree to Cruise Critics. Our next question is from Conor Cunningham with Melius Research. Future Cruise Credit - What is a Future Cruise Credit and How to Redeem And before I get started, I have to say that I am honored and grateful to be given the opportunity to lead this iconic company. So, now I'll turn the call over to Harry, who will be tasked with delivering on the significant potential upside we see ahead, to provide an update on the current environment and the key catalyst we have in the horizon. Thanks. And we'll continue to optimize around that. I said last quarter, we need to do a better job of leveraging our scale. If You Do This, You Won't Have to Worry About Them, Join Over Half a Million Premium Members And Get More In-Depth Stock Guidance and Research, Copyright, Trademark and Patent Information. Since we last spoke, we also signed agreements to increase our ECA-backed commitments by approximately 1.7 billion euro. ESG Reporting & Downloads. Many cruise fans opted for the credits instead of cash refunds in order to treat themselves to longer sailings or cabin upgrades down the road, courtesy of the cruise line. In addition, they agree they are authorized to remove the value of any bonus future cruise credits offered by Norwegian Cruise Line for all guests. Following up on the strategic shift to longer, more immersive itineraries, should we be thinking about any other financial ramifications of this shift other than the occupancy? Can I use part of my Future Cruise Credit and then get a refund for the remaining amount? Pricing for the same itinerary, similar dates, and Getaway instead of Escape are. No, you will have to apply your Future Cruise Credit to a future cruise onboard Norwegian Cruise Line. There is no opportunity for the export credit agencies to change those rates. What Is Future Cruise Credit and How Can I Use It? Shifting our discussion now to our booking demand and pricing trends, you can see on Slide 10, we reached low factors of 101.5% in the first quarter, exceeding our guidance and breaking triple-digit levels for the first time in three years, with some voyages exceeding occupancy of 115%. You can redeem any FCC by calling us! And we're very pleased with that. Steve Wieczynski -- Stifel Financial Corp. -- Analyst. So, just any more detail there between maybe the gross in the net. As we look to the remainder of the year, our substantial book position, coupled with the continued healthy demand metrics we are experiencing, gives us confidence in achieving our 2023 net per diem and net yield guidance, which Mark will touch on in more detail momentarily. When will I receive My Future Cruise Credit? Norwegian Cruise Line has extended its Future Cruise Credit (FCCs) booked by date until the end of the year. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Princess sailing. Charters are excluded. What do I do if I am ready to book my next cruise with My Future Cruise Credit? Check out the following tips. Yeah, sure. My Future Cruise Credit is provided and supported globally by International Cruise & Excursion Gallery, Inc., I.C.E Europe Ltd., I.C.E Vacations Asia Pacific PTY LTD, and ICE Vacation Center India Private Limited. And I can say that we are heartily within that range pretty much exactly where we want to be. And congratulations to both Frank and Harry. Second, we are already starting to see the benefits of our margin enhancement efforts and will continue to take strategic measures to best position the company for its next chapter while ensuring that we keep the secret sauce that makes our brand so special fully intact. A Future Cruise Credit (FCC) is essentially a voucher for future travel. Beginning May 15, 2020, guests who have a voyage through December 31, 2020, may cancel up to 48 hours from embarkation and receive a 100% future cruise credit to be used for sailings that embark through 31st December 2022. Founded in 1993 by brothers Tom and David Gardner, The Motley Fool helps millions of people attain financial freedom through our website, podcasts, books, newspaper column, radio show, and premium investing services. Personally, I couldn't have asked for a more fulfilling and more successful career in this incredible industry, and everyone here contributed to that.

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ncl future cruise credit transfer

ncl future cruise credit transfer

ncl future cruise credit transfer

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